Payment Policy

For any payments made through our retails:

  • Payment can be made using VISA and/or MASTERCARD credit card, cash, and online banking is acceptable.
  • Payment through e-wallet at our retails is currently not available yet.
  • All installment payment is subject to the type of credit card by the holding bank. If the credit card is not available to make installment on our retail terminals, please kindly call your bank and apply for the installment payment. All manual installment requests are subject to bank’s approval.

For any payments made through our online retails (such as Facebook pages):

  • Payment can be made via online banking to our designated banks below, with the company registered name as Zero Healthcare Sdn. Bhd.:-
  • West Malaysia
    • RHB Bank: 2101-0300-0156-75
    • CIMB Bank: 8007-5115-39
  • East Malaysia
    • Maybank: 5600-7257-6232

For any payments made through our e-commerce website:

  • Payment can be made using VISA and/or MASTERCARD credit cards.
  • Other payment methods such as cheque, cash and ATM cards are not accepted.
  • The billing information submitted must be the same as your credit card statement.
  • Please note that your payment is processed by iPay88 Sdn. Bhd. Please review the policy of iPay88 Sdn. Bhd. before completing the payment.

We may request you to send us a copy of your credit card (front and back) and your credit card statement (only the credit card number and the billing address of the issuer bank’s logo) for verification to prevent any fraudulent order.

We reserve the right to cancel your order and/or suspend delivery of your goods should the information submitted by you is not in order or the above documentations are not valid.

After the order is confirmed, all payments made are not refundable unless the delivered product has any malfunction. As such, please refer to our Return and Refund Policy for further information.

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